You remember those school reports – “What I Did on Summer Vacation.”
And maybe those movies too – “I Know What You Did Last Summer.”
What did we do when the world changed, and went into lockdown?
We doubled down and focused on people, not just process & technology.
We connected with clients new & old, checking in with their mindsets – and how they were coping. Getting people into a more resilient, secure, safe mindset made subsequent conversations about remote working tools and processes, both more tactile and valuable.
Always start with your people.
There was no way we were going to be successful at changing work and leadership habits if we could not tend to mindsets first. Our experiences, and academic studies, have consistently proven out – happier, more resilient people work better, live better. Organizations that invest in creating those people, are inherently more resilient to disruption.
We tailored our services to accommodate different budget needs – including the micro-services of our Steps program and a subscription-based service in our əlastic Service. You can see those changes and new services at https://www.1focus.us/services/
Along the way, we realized we needed to encapsulate all the work we were doing and the new processes & techniques we were developing. We pulled together, remotely & virtually, across multiple time zones and researched and wrote 4 different books on “Coping with COVID”- essentially guides, and associated workbooks, for Leaders and Managers that, when followed, bring about the People Outcomes we are looking for whenever we’re deep in solving a process or technical challenge for our clients.
Check them out at https://www.1focus.us/eBooks/ – you can see a preview of a few of these pages below.
What did your people, your teams, your leaders – your organization do, when COVID changed your world?